1800 77 66 46 
If you have been involved in a road car accident and you are not sure where to go from here, the best thing to do next is to obtain legal advice from Prominent Lawyers as the right information before the time limits expire is important.
Follow the following steps, among others, for a smooth and successful CTP insurance claim:
- Gather information
It is essential to gather as much information from the other driver as possible. Some of this information includes, current contact details including address, registration details, accident location details, Driver Licence information, etc... It is also important to gather external information such as police event reference number, witness’ information, etc... - Seek medical attention
After being involved in a motor vehicle accident it is recommended to get a thorough medical examination as any injuries, no matter how big or small, will need to be recorded and can assist in your CTP claim. - Report accident to Police
You must report your accident to the Police within 28 days of your accident. If you do not do this within that time frame, you may not be able to proceed with your CTP claim. - Rest and recover
It is important that you rest and try to heal from any damages caused from the incident to minimise the risk of them getting worse. Once you begin to feel better it is important to seek further medical advice before returning to normal life as the injuries may be worse than you think. - Submit a CTP claim (green slip)
It is important to submit a CTP claim for your injury/s and losses with the insurance company within 28 days of your accident. You can still submit a claim up to three months after the crash, but it’s best to submit a claim as soon as possible and within 28 days of your accident. The claim that must be submitted is an Application for Personal Injury Benefits. The claim must also be commenced within three years of the date of accident. - Assemble information and advice
There are resources available that that can provide information as well as law firms such as Prominent Lawyers that can provide advice. Receiving early advice from a lawyer can ensure you are fully prepared and informed of your current situation and your rights and entitlements.
The lawyers are able to go back and forth with the insurance companies to ensure that you are going to receive the correct and as much compensation that you are entitled to, so that you to be covered for as long as you need.
The CTP insurance company may make a decision which is unfavourable to you including classifying your injury/s as “minor”. If you are not happy with this decision your first step is to request an internal review by the insurer. This is where another person within the insurer (who was not involved in the original decision or action) is asked to review your claim and make a new decision and provide a response. You only have 28 days to request an internal review by the CTP insurance company. Prominent Lawyers can assist with this but you must take action urgently.
If you are not satisfied with the outcome of the internal review, you may make an application to the Personal Injury Commission (PIC), formerly, Dispute Resolution Service (DRS) for an independent review.
Injuries, temporary or permanent, can have a long-lasting impact on your life, compensation is your legal right. Do not miss the opportunity to receive what is yours. There are strict times limits which will quickly pass. If they pass you may not be able to pursue a CTP claim.
Have you been injured in a car accident? Call Prominent Lawyers today on 1800 77 66 46 for legal advice.
*The contents in this article are solely intended to provide general information in summary and do not constitute legal advice. We recommend seeking the assistance of a legal professional to discuss any matters at hand.
